Please make reservation through our new online reservation system where you can view your reservations

Please call (732) - 583 -5152 to modify your reservation

To ensure we will have a vehicle available when you need it, the farther in advance of your travel date that you can book, the better. Fox Limousine also strives to accommodate even same day, last-minute reservations. Call when you’re ready to book, and we will do everything possible to meet your needs.

Periodically, our experienced and professional chauffeurs have difficulty making contact with customers. Even though our chauffeur is in your neighborhood, it may be difficult for him or her to make contact with you.

If you are having trouble locating your chauffeur, please take the following steps to ensure you avoid incurring any no show, late cancellation or wait time charges.

• Stay put: Do not leave the pickup location on your reservation.

• Standby the phone: The chauffeur has also been provided with your contact information and may contact you to advise of his or her location.

• Contact Fox Limousine: Call us at (732) - 583 - 5152 or (917) - 682 - 6351, and follow the prompts to inquire about the status of your chauffeur’s arrival. Our Dispatch department will contact the chauffeur and provide you with an update status on their arrival.

A lot goes into training and selecting the few to become Fox Limousine chauffeurs, and we’re so delighted to hear you had a great experience with our chauffeurs!

Next time booking your next reservation online, submit your request in the Request field, along with the chauffeur’s name. If you’re having trouble remembering his or her name, speak to someone in our Reservation Center at (732) - 583 - 5152 to help find that information. When booking over the phone, let our reservation agents know who your favourite chauffeur is.

We understand how comforting it can be to have a chauffeur you know and trust. While we cannot guarantee your request, we will do everything possible to have your favorite chauffeur available.

The Our Fleet page showcases the vehicles Fox Limousine has selected to transport its customers. We utilise the latest model, luxury fleet of sedans, SUVs and large-capacity vehicles, which includes the Cadillac Escalade, Lincoln Navigator, Mercedes S-Class and Mercedes Sprinter vans.

Vehicle type and availability may vary when traveling outside of our corporate-owned locations.

Please read below to familiarise yourself with Fox Limousine’s billing procedure for all reservations.

Reservation Confirmation: After purchasing services from Fox Limousine, you will receive a reservation confirmation e-mail. The charges contained in your confirmation are calculated based on the information provided to us at the time of the reservation, and are intended to serve as a estimate only. The final trip total will be calculated based on duration of travel time, tolls, parking, taxes and additional charges, where applicable.

Pre-Authorization: 48 hours prior to your trip, Fox Limousine will request a pre-authorization of your credit, debit or pre-paid account for the estimated total of your reservation confirmation, and an additional 30% of the total. A pre-authorization is a “hold” on funds from your bank account drawn by Fox Limousine when we initially take your account and payment information, but have not yet processed the final charge(s) for your trip. The pre-authorization guarantees that the provided account information has the available funds to pay for the services purchased from Fox Limousine, and is removed when processing the final total. Your trip may be canceled if we are unable to request a pre-authorization from the provided payment information prior to your trip.

Final total: The final trip total is calculated after the vehicle returns to our facilities and will be reflected on your provided payment information within 48 to 72 business hours after the completion of the trip. If you do not receive a final receipt, please contact our Accounting department at (732) - 583 - 5152

Please note that you may experience one of the following situations as a result of the pre-authorized charge on your payment information:

• Your bank statement may temporarily reflect a “double-billing” or multiple payments to Fox Limousine for the same charges.

• While your bank does not decline a payment to Fox Limousine, your bank still may place a hold on certain funds in your bank account.

• Although Fox Limousine may decline your payment information, your statement may continue to show that a payment to Fox Limousine is pending.

Fox Limousine is not responsible for any services fees or charges you may incur when authorizing the provided payment information.